Privacy Policy

Your privacy matters to BOR (Best Of Ride) (“Company”, “we”, “us”, or “our”).

This Privacy Policy (“Policy”) outlines how we collect, use, process, store, retrieve, disclose, transfer, and protect your information—including personal and sensitive data—that we may receive through your use of our mobile applications or websites (collectively, the “BOR Platform”), or through offline interactions.

The terms “you” and “your” refer to all users of the BOR Platform, including customers, service partners, or any other users engaging with our services (“Services”).

By accessing or using the BOR Platform or Services, you agree to the terms of this Policy and consent to the practices described herein.

1. USER ACCEPTANCE

  • By using our Platform or Services, you consent to this Policy and any changes we may make in the future.
  • You confirm that:
    • All information you provide is accurate and yours to share.
    • Sharing your data does not break any laws or agreements.
    • You’ve received consent before sharing third-party information.

2. DEFINITIONS

  • Customers: Individuals using our platform to access services.
  • Partners: Third-party service providers offering services via BOR.
  • Device: Mobile, desktop, or IoT device used to access services.
  • Personal Information: Data that identifies a person (e.g., name, email).
  • Sensitive Data: IDs, payment details, health data.
  • Usage Data: Clicks, location, search history, and app behavior.

3. INFORMATION WE COLLECT

A. Information You Provide
  • Account Info: Name, contact, gender, birth date, password.
  • Verification: ID documents, selfies, licenses, business proofs.
  • Payment: Bank details, transactions.
  • Support: Data shared through messages, chat, or forms.
B. Automatically Collected
  • Location: GPS/location data with your permission.
  • Device Data: OS, version, crash logs, app usage.
  • Cookies: For personalization. Manage in your settings.
C. From Third Parties
  • Business partners, government databases, marketing tools, and social media.

4. PURPOSE OF INFORMATION USE

  • Provide and improve services
  • Authenticate users and prevent fraud
  • Enable transactions
  • Send updates, support, and recommendations
  • Ensure legal and regulatory compliance
  • Analyze usage and develop new features
  • Share necessary info with service partners

5. INFORMATION SHARING

  • With verified service partners
  • With government authorities as required
  • With third-party vendors under confidentiality
  • During mergers, acquisitions, or legal proceedings
  • We do not sell your personal data.

6. DATA RETENTION

We keep your data only as long as needed or legally required. You may request deletion, subject to certain conditions.

7. DATA SECURITY

We apply appropriate technical and organizational safeguards to secure your data from unauthorized access or loss.

8. YOUR RIGHTS

  • Access your personal information
  • Correct inaccuracies
  • Request deletion or restriction
  • Withdraw consent
  • Lodge a complaint with authorities

You may exercise your rights by contacting us below.

9. CHANGES TO THIS POLICY

We may update this Policy at any time. Continued use means you accept changes.

10. CONTACT US

If you have questions, please reach out:

  • BOR Services Pvt. Ltd.
  • 📍 Shop No. 28, Kishan Bazar, Jhansi Jhansi, Uttar Pradesh 284001 India
  • 📧 info@bestofride.com
  • 📞 +91 5104014208